Privacy Statement

The protection of your privacy when processing personal data is very important to us. This privacy statement describes how the personal information we collect is handled during your visit to Switzerland Travel Centre Ltd (STC in the following) websites. We cannot offer any guarantee for external websites linked from an STC website.

For the purpose of the Data Protection Act 1998 , the data controller is:

Switzerland Travel Centre Ltd of 30 Bedford Street, London WC2E 9ED.

1. Personal data

All personal data you provide to STC is handled in accordance with the Data Protection Act 1998 and protected from unauthorised access through appropriate measures. 

We collect personal data in the following ways:
- When you make a reservation or booking through an STC website;
- When you contact our customer service team (by email, post, fax or phone);
- When you register with us, subscribe to our catalogue, participate in a competition or survey, provide feedback to us or register as part of a sales campaign;
- When you subscribe to and use our electronic newsletter.

We store the information you provide in order to process your requests, to transact your reservations and bookings, to offer customised services, for management purposes, for internal analysis, to carry out opinion surveys and to provide you with interesting information. In addition to the explicitly entered data, information is also automatically collected from log files (e.g. IP address, the browser in use, date, etc.). This data is not linked to your personal information. We use this information exclusively to generate anonymous statistics on the use of our internet presence.

2. Sharing information
If services from third parties must be rendered in order to fulfil your bookings or other requests, we will forward your data to the service provider in question. This is authorised automatically by entering your data. The information may also be provided to security or credit card checking companies, public authorities such as customs/immigration if required by them, or as required by law. By entering your personal data, you authorise us to disclose the data to third parties and professional consultants who are working on our behalf and are party to the privacy statement. Your personal data will not be sold to third parties. We take all necessary steps to ensure that your data is handled confidentially and in accordance with this privacy statement.

3. Newsletter
You may receive STC newsletters upon providing consent. You may opt out of further newsletters at any time. Please note: by reading our newsletters, we automatically receive information on how our newsletters are used and which information is of particular interest.

4. Data security
The internet is fundamentally an open worldwide network. To ensure the security of the information you provide through our booking systems, we use "Secure Socket Layer" (SSL) technology. This means that your personal data and credit card information is transferred over the internet with encryption. Please note that the transfer of emails is generally unencrypted and involves risks, which may include the data being intercepted and viewed by third parties.

5. Cookies
We use cookies in certain cases. A cookie is a small text file stored on your hard drive by our website, and is used to support you while making bookings. You have the choice to configure your browser in such a way that it informs you when you receive a cookie, or to automatically refuse all cookies. However, refusing cookies may mean that certain services or bookings are no longer possible.

6. Third-Party Websites & Third-Party Website Tracking
Our website(s) may contain links to other sites not controlled by us. We are not responsible for the content, actions or policies of those websites. These 3rd parties may also use tracking tools and cookies to improve their services and products.

7. Your rights
You are entitled to a copy of your information held by us. If you would like to see this please contact us in writing at the above address marked for the attention of the ‘Data Controller’. Any access request may be subject to a small fee to meet our costs in providing you with details of the information we hold about you.

8. Changes to the privacy statement

This privacy statement may be updated at any time. For this reason, we recommend that you regularly read this privacy statement anew to ensure that you are familiar with any changes.

Switzerland Travel Centre Ltd, London